The 20% Opportunity
Operating a Physical Therapy Clinic in NYC can feel like a battle against the margins. Your clinic faces 20% higher labor rates and 33% higher payer denials rates, than the national average.
20% DENIAL RATE
An average of $37,000 per clinician is delayed or lost annually to preventable denials. Generic AI scribes make this worse by generating “good enough” notes that fail medical necessity checks. M9 Assurance catches the leak before the claim is submitted.
2 HOURS OF “PAJAMA TIME”
Clinicians are documenting on personal time. This leads to fatigue, turnover, and “cloned notes” (copy-paste) that trigger TPE audits. We return 5-10 hours of personal time to each of your clinicians, every week.
THE AUDIT RISK
Speed is dangerous. A rushed note today becomes a “clawback” two years from now. We don’t just store your notes; we ensure they contain the specific objective data required to survive a payer audit.
Calculate your
Revenue Leakage.
Get Your Free 5-Claim Recovery Plan
M9 AssurANCE
M9 Assurance is a HIPAA-compliant, revenue-defense data platform that safeguards your clinic with human-verified steps to reduce denials and ease documentation burdens. We deliver high-quality, defensible notes.
1
Dictation Data Capture
Your clinicians speak. We capture the session summary via our HIPAA-compliant vault. No death by dropdowns. We run parallel to your existing EMR with zero integration headache.
2
The Human Firewall
AI drafts the structure, but it does not finalize the claim. A Human M9 Assurer verifies the CPT coding, corrects hallucinations, and enforces medical necessity justification, all ready for your review.
3
THE REVENUE LOCK
We target a +90% First-Pass Acceptance Rate and deliver a billing-ready SOAP note within 24 hours. If the note isn’t defensible, we’ll let your billing team know, ASAP!
A League Above Ai Scribes
M9 Assurance keeps a human in the loop to review every note. Why? Because in medical and billing compliance, hallucinations are fraud. Defensibility needs more than just AI, it needs accountability.
| Metric | M9 Assurance | Typical AI Scribe |
|---|---|---|
| System Focus | Revenue Cycle Integrity | Documentation Speed (Workflow) |
| Note Generation | AI-Drafted + Human Verified | Generative AI (LLM) Only |
| Coding & LCD Compliance | Active cross-reference to ICD-10 & LCD Rules | Generative coding suggestions only |
| Denial & Audit Shield | Active Denial Scrubber Pre-Submission | Reactive Appeal Support Only |
| Audit Readiness | Forensic Audit Trail & Traceability | Provider-Verified Note (Provider assumes all risk) |
| Revenue Cycle Impact | Automated Payer-Specific Claim Prep | Accelerated unbilled note completion |
The m9 Difference
M9 Assurance is not just software. It is a Revenue Assurance Data Platform. We deploy a Human-Verified Protocol designed to stop the bleed and secure the financial integrity of your practice for much less than traditional Virtual Assistants.
M9 Assurance vs. Virtual Assistants
Variable cost and human error drag scales with volume. Calculate your true cost.
$1,996
per month, fixed subscription
$3,612
variable offshore labor + rework
M9 Assurance is for you if…
You want to decrease your denial rates.
Your denial rates and administrative costs are compressing your margins and you are actively looking for solutions.
You hate
“Pajama Time.”
You believe your clinicians should spend their evenings recovering, resting, and recharging—not typing endless SOAP notes.
You value an audit-defensible ground truth.
You understand the medical note is your only defense against an audit. You want it accurate and compliant, not just “done.”
The M9 Assurance
We stand behind YOUR work. Upload 5 denied claims below, and we will rework them for you. Free.
Keith l. Kirkland
Founder + CEO
M9 Clinical Advisory Board
Join the M9 Clinical Advisory Board
M9 Clinical Advisory Board (CAB), is a place for forward-thinking clinicians and clinics to co-creating the technology and tools that will empower the physical therapy clinics and clinicians of tomorrow. As part of M9 CAB, you’ll get FIRST access and the BEST price for life on all things M9 (including updates, new product pilot opportunities and special events). Let’s build the future, together!
The H9 Co.